Privacy Policy for Online Stationers (onlinestationers.co.za)

Effective Date: 01/10/2025

1. Introduction and Scope

This Privacy Policy (the “Policy”) describes how Inqhubela (PTY) LTD (Registration Number: 2018/505721/07, trading as Online Stationers (“We,” “Us,” or “Our”), processes the Personal Information of users and customers (“You” or “Data Subject”) who interact with our website, https://www.onlinestationers.co.za (the “Website”).

We are the Responsible Party (as defined in POPIA) for the processing of your Personal Information. We are committed to protecting your privacy and ensuring that your Personal Information is collected and used lawfully, in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

2. The Personal Information We Collect

We collect information that allows us to identify you, process your orders, and improve your shopping experience.

2.1 Information You Provide to Us

This information is collected when you register an account, place an order, sign up for a newsletter, or contact us:

Category	Examples of Personal Information	Purpose of Collection (POPIA)
Identity & Contact Data	Name, Surname, Email address, Physical address (for delivery), Telephone number, ID number (if required for certain transactions or legal reasons).	To create and manage your account; to communicate with you about your order; to verify your identity; to fulfill a contract (your purchase).
Transaction Data	Details about payments to and from you, and other details of products and services you have purchased from us.	To process payments and refunds; to manage our relationship with you; for accounting and audit purposes.
Marketing Data	Your preferences in receiving marketing from us and our third parties; your communication preferences.	To send you relevant marketing communications only if you have provided explicit, opt-in consent.
Correspondence Data	Any information you include when you contact our customer support team or leave product reviews.	To respond to your inquiries and improve customer service.